It depends whether your query is about the Eshop or something else.
Eshop enquiries (an order, after-sales, a question about a product…)
The quickest way is our online contact form. You can also call our Eshop customer service team on +33 (0)1 46 22 27 22 — Monday to Friday, 10am–12.30pm and 1.30pm–7pm, Saturday 10am–12.30pm and 1.30pm–6pm.
Anything else
Email contact@silvera.fr or call +33 (0)1 53 65 78 78.